Opening the Box of Quitting Volunteering in Refugee Aid Organization

Project info

Work package
  • Inclusion
Sustainability threat
  • External Shocks
Challenge
  • Accommodating newcomers

Study info

Description of Study
Studies in volunteering often focus on why people start volunteering and how to retain volunteers. Conversely, less attention is given to why volunteers quit. Hustinx (2010) provided a substantial contribution on this topic by examining quitting volunteering at the Flemish Red Cross. The present article revisits and extends the contribution of Hustinx (2010), by exploring reasons to quit volunteering at the Netherlands’ largest refugee aid organization. Based on thematic analysis of open answers from 605 former volunteers for refugees, we find that organization-related reasons and personal circumstances are important drivers for quitting volunteering, thereby confirming Hustinx’ outcomes. Moreover, we identified another ‘umbrella’ under which many exit reasons can be subsumed: reasons to quit volunteering that are rooted in egocentric considerations. Next to this third perspective, this study raises attention for burnout and boreout in volunteering and challenges in mentor–mentee relationships, being volunteer–refugee relationships where volunteers quit out of frustration, disappointment or unfulfilled expectations. Implications of the findings and directions for further research are discussed.
Study research question
Why do people quit their volunteering in human service organizations with direct client contact?
Collection provenance
  • External data
Collection methods
  • Questionaire
Personal data
No
External Source
Source description
File formats
Data types
  • Structured
  • Unstructured
Languages
  • Dutch
Coverage start
Coverage end
Spatial coverage
Collection period start
10/05/2023
Collection period end
07/11/2024

Variables

Unit
Unit description
Sample size
Sampling method
Hypothesis
Theory
Variable type
Variable name
Variable description
Discipline-specific operationalizations
Conflict of interest
None

Data packages

Publications

Meijeren, M., & Meijs, L. C. (2025). Opening the Box of Quitting Volunteering in Refugee Aid Organizations. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 1-12.

Documents

Filename
Description
Date

Ethics

Ethical assessment
No
Ethical committee